What Brokers Need to Get Right When Placing Public Liability Insurance for Commercial Clients
Public liability insurance appears on almost every commercial renewal schedule. It is […]
Specialist back-office administration for independent brokers placing engineering insurance, construction guarantees, commercial lines, and professional indemnity cover.
At Polico Africa, we work alongside independent brokers to take the administration off their plate so they can focus on building client relationships and growing their book. As a specialist short-term insurance administrator based in Johannesburg, we have been providing reliable, accurate back-office support to brokers since 2005.
We administer engineering insurance, construction guarantees, commercial lines, professional indemnity and liability cover, and personal lines on behalf of the brokers we work with — from quotation and policy inception through to amendments, renewals, and claims coordination.
Trusted by South African brokers for reliable, fast and efficient short-term insurance administration.
We handle complete policy administration and back-end processing across all short-term insurance lines on behalf of independent brokers and their clients. Whether a broker is placing engineering insurance for a construction client, commercial cover for a business, personal lines for an individual, or professional indemnity for a professional practice, we manage the full administration cycle from quotation through to claims coordination.
Contractors all risk, performance guarantees, bid bonds, plant all risk, and construction liability insurance for South African contractors
Commercial lines insurance for South African businesses — commercial property, business interruption, fire, and theft cover.
Personal lines insurance for South African individuals, arranged through our insurer partners. Household contents, private vehicles, small craft, and personal accident cover — administered with care from first quote through to claims.
Professional indemnity and liability insurance for professionals, consultants, engineers, architects, and construction companies across South Africa. Cover arranged, protecting against claims of negligence, error, or omission.
Want Help Matching the Right Cover to the Right Client? Talk to Our Team
Insurance administration demands precision, compliance, and efficiency — and that is exactly what this team is built around. As an FSCA-registered short-term insurance administrator in Johannesburg, we know what independent brokers deal with day to day. Our back-office support slots into your existing workflows without disruption, keeping you audit-ready, compliant, and free to grow your brokerage. For direct clients — whether you are a contractor needing construction insurance for a tender, a business needing commercial cover, a professional needing indemnity insurance, or an individual needing personal lines cover — we arrange the right insurance through our insurer partners and handle everything from first quote to final claim.
Our track record speaks for itself. We maintain strong relationships with brokers and insurers through consistent performance and transparent
communication.
As a Polico Africa partner, you will get setup quickly with a secure broker agency, clear processes, and everything you need to start quoting with confidence from day one.
We work across multiple insurer partners to find the most competitive short-term insurance quotes for your clients — quickly and transparently.
We issue policies on your behalf, ensuring every detail is captured, every client protected, and every binder regulation met.
We manage the full claims process from notification to final settlement so you and your clients are not left waiting.
For the brokers we work with, we handle everything — quotations, policy issuing, mid-term amendments, renewals, and compliance. Whether the broker is placing construction insurance for a contractor client, commercial cover for a business, professional indemnity for a practitioner, or personal lines for an individual, we manage the full administration process from quote through to claims.
We handle the full policy lifecycle including new policy setup, mid-term amendments, renewals, and cancellations. You get accurate documentation, quick turnaround times, and fewer admin headaches.
From first notification to final settlement, we take ownership of the entire claims process. Your clients stay informed, and you stay focused on your business while we do the heavy lifting.
Our systems are FSCA-aligned and audit-ready. We manage documentation, record-keeping, and regulatory updates to keep your brokerage protected and compliant year-round.
Have a question or need a status update? Our support team is just a call or message away.
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You’ve Met the Team. Now Let’s Talk Business. GET IN TOUCH TO EXPLORE HOW WE CAN HELP
We will help you reduce admin fatigue, stay reliable and build stronger relationships with your clients.
We have built strong, long-standing relationships with leading South African insurers and underwriters across engineering, construction, commercial lines, personal lines, professional indemnity, and liability. For brokers, that means access to competitive options across multiple markets. For contractors, it means the cover your tender requires is arranged through insurers that are recognised and accepted by government entities, municipalities, and blue-chip employers across South Africa.
Years of working with the same insurer partners means things move faster — quotes come back quicker, guarantees are issued sooner, and the relationships are already in place with the insurers most government and private-sector employers require. For brokers, that means better options at speed. For contractors, it means the cover you need to start on site gets arranged without unnecessary delays.
“We partner with reliable insurers who value efficiency, accuracy, and service — just like we do.”
In 2023, Polico Africa was awarded the Diamond Award by AC&E Group of Companies — recognising the team as an Accredited Administrator. It reflects what the brokers and contractors who work with us already know: that reliable, FSCA-compliant short-term insurance administration, done properly and with genuine care, makes a real difference when it counts.
Our insights help you navigate the fast-changing world of short-term insurance from regulatory shifts to admin tips that protect your business and reputation.
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Whether you are an independent broker looking for a reliable administration partner or a broker placing specialist cover for a construction, commercial, or professional client — send us a message. You will hear back from someone who knows what they are talking about.
Reliable short-term insurance administration
support for South African brokers. Reliable quotes, seamless claims, and trusted compliance since 2005.
Polico Africa (Pty) Ltd | FSP 4598 | FSCA-Registered | POPIA Compliant
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