At the heart of every successful insurance experience is a trusted, capable administrator — one who understands the importance of getting things done right, the first time.
We offer expert administrative support that bridges the gap between brokers and insurers, ensuring every quote, claim, and communication is handled with precision and care. With years of experience and deep industry insight, our team works closely with you to simplify complex processes, reduce delays, and deliver value at every stage.
Whether you’re navigating underwriting requirements or managing claims, we’re here to support you as partners.
Construction and engineering projects come with unique risks. We provide expert admin services for engineering insurance, making it easier for brokers and underwriters to protect projects and equipment on site.
Products include:
We help ensure that the right cover is sourced and claims are managed efficiently, so your clients can keep building with peace of mind.
Running a business involves risk. We support brokers in securing tailored commercial insurance solutions from buildings to office contents, goods in transit, and more.
Products include:
Our admin support is responsive, reliable, and focused on helping you protect the operations your clients depend on.
When it comes to personal cover, people need reassurance that their homes, vehicles, and everyday assets are in safe hands. We make sure the process of arranging and managing these covers is smooth, transparent, and people-focused.
Products include:
Our experienced team supports brokers with quotes, policy updates, and claims processing with empathy and efficiency.
Professionals face complex risks. Our team assists brokers in sourcing and administering indemnity and liability solutions that meet the demands of regulated industries and high-stakes environments.
Ideal for:
You can rely on us to help safeguard reputations, responsibilities, and relationships.
When it comes to guarantees and bonds, businesses need the assurance that their projects and trade operations are backed by trusted financial security. We make the process of arranging and managing these facilities seamless, transparent, and business-focused.
Products include:
Construction Guarantees: Bid Bonds, Performance Guarantees, Retention Guarantees, Advance Payment Guarantees, Materials Off-Site Guarantees, Supplier Surety.
Customs Bonds: Deferred Payment Bonds, Rebate Bonds, Temporary Importation Bonds, Removal in Transit Bonds, Approved Warehouse & Agent’s Bonds, plus other tailored Customs Bonds.
Our expert team ensures fast approvals, efficient policy management, and reliable support — helping brokers and their clients meet obligations, secure contracts, and keep operations moving without delays.
We provide brokers with hands-on administrative support across quoting, claims, and policy servicing, reducing the operational burden so you can focus on your clients. Our team works alongside yours, ensuring every interaction is efficient, compliant, and relationship-driven.
We understand the importance of timely responses in a competitive market. That’s why we aim to deliver comparative quotes within 24 hours - helping you respond to client needs with confidence and professionalism.
We approach claims administration with a strong focus on transparency, empathy, and speed. From documentation to communication, we act as a trusted extension of your team — supporting your clients through every step of the claims process.
Our expertise spans engineering, commercial, personal, and professional liability insurance. Whether you’re dealing with Contractors All Risk or Professional Indemnity, we assist in placing and managing cover that reflects the real-world risks your clients face.
We’re built around brokers, not just systems. With experienced people, flexible processes, and a deep understanding of short-term insurance, we act as true partners. Our goal is to simplify complexity, build trust, and help you deliver long-term value to your clients.
Looking for a reliable insurance administrator who understands your world and puts your clients first? We’re ready to support your business with the same excellence we’ve delivered since 2005.
Reliable short-term insurance administration
support for South African brokers. Reliable quotes, seamless claims, and trusted compliance since 2005.
Polico Africa (Pty) Ltd | FSP 4598 | FSCA-Registered | POPIA Compliant
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