Polico Africa is a registered Financial Services Provider (FSP 4598) and a specialist Short-Term Insurance Administrator that provides expert administrative support to brokers.
We have been a trusted partner to brokers since 2016, building a reputation for reliable and highly esteemed administrative support. Learn more about Polico Africa.
A FSP is a Financial Services Provider. Being a registered FSP means we are licensed and regulated by the FSCA, ensuring our business operates with integrity, authority, and full compliance with industry standards.
Our primary clients are insurance brokers who seek to streamline their administrative and operational workflows so they can focus on client service and business growth.
You can get in touch with us through our Contact Us page to schedule a consultation. We'll discuss your brokerage's specific needs and how our administrative solutions can help you succeed.
We offer comprehensive administrative support, including policy management, claims coordination, quotation assistance and compliance assurance across various short-term insurance products.
By managing the day-to-day administrative burdens like policy processing, renewals and claims, we free up your time so you can focus on building client relationships and generating new business.
Yes, we provide expert administrative support for a broad range of products, including Commercial Lines, Personal Lines, Engineering and Indemnity & Liability Cover.
Our solution is built on deep industry expertise, a commitment to seamless compliance, and a personalised approach that positions us as a true partner in your brokerage's success.
Yes, we provide expert claims coordination, ensuring clear communication between all parties and a swift, professional resolution process.
We are a registered FSP, and our systems and processes are meticulously designed to ensure full compliance with all FSCA regulations, providing peace of mind for our brokerage partners.
Yes, we are fully POPIA compliant. Our processes are designed to handle and protect personal information with the highest standards of security and confidentiality.
As a specialist administrator, we can act as a binding authority on behalf of insurers, providing a seamless and efficient service for brokers and their clients.
Yes, our expertise extends to specialised products and we have dedicated administrative solutions for Engineering, Construction and Professional Indemnity risks.
We have a dedicated compliance team that continuously monitors new regulations and industry changes, ensuring our processes are always aligned with the latest legal requirements.
Our Policy on Managing Potential Conflict of Interest is available on our Compliance page, along with other key documents.
We have a clear and transparent Complaints Policy that outlines the process for clients to lodge a complaint, ensuring all concerns are handled fairly and promptly.
Our TCF policy is central to our business philosophy. It means we are committed to delivering excellent service and products that meet our clients' needs, ensuring fairness and positive outcomes in all our dealings.
Yes, our Promotion of Access to Information policy details our commitment to transparency and explains your rights to access information held by our company.
Our Privacy Policy and POPIA documentation explain our commitment to protecting your personal information, ensuring it is collected, used, and stored lawfully and securely.
Reliable short-term insurance administration
support for South African brokers. Reliable quotes, seamless claims, and trusted compliance since 2005.
Polico Africa (Pty) Ltd | FSP 4598 | FSCA-Registered | POPIA Compliant
Copyright © 2026 Polico Africa. All Rights Reserved.
Marketing & Design By Ntsakisi
